June, 2019 - Hotels Magazine's summer 2019 issue is looking at a variety of different human capital, talent and labour topics. From labour shortages to diversity at a firm's leadership level to the #MeToo movement - various industry experts are sharing their thoughts on those hot topic, including AETHOS' New York-based Managing Director Keith Kefgen.
Kefgen particularly hones-in on the question of whether hospitality is a career or a job? And, how does the industry attract and retain talent when there are so many other choices competing for it?
Kefgen highlights a number of key issues which the sector will need to urgently address to improve the situation:
- Competitive Pay
- Career Advancement Opportunities
- Work-Life Balance
- Leadership Education
Commenting on the above, Kefgen says "Only when we are prepared to pay the best will we get the best." He also encourages "educators and industry leaders to encourage a lifetime of learning and a system for 'making' better leaders. You do not need to be big or have a big budget to be a great place to work, it takes dedication, passion and commitment," he says.
To access the e-version of the June 2019 Hotels Magazine issue, click here.