Fostering Effective Teamwork (as published in Hotel Management, May ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges while providing... read more →
Hospitality companies can profitably study and learn from the business, branding and technological lessons born from the cruise sector. What this “niche” accomplishes is nothing short of remarkable - it... read more →
Quick quiz, what do these leaders have in common -- “Jack Welch of GE, Steve Jobs of Apple, Mark Zuckerberg of Facebook, Steve Wynn of Wynn Casino Resorts, Elon Musk... read more →
Optimism Prevails as Artificial Intelligence and Process Engineering Provide Untapped Upside Potential It has been a month since the Global Restaurant Investment Forum (GRIF) in Dubai came to a successful... read more →
My son has recently started to pester me to buy him an iPhone X. A couple of his friends’ parents have Apple’s latest smartphone and for some unknown reason he... read more →
GDPR. Four letters of the alphabet that are proving to represent one of the biggest challenges facing businesses in 2018. The General Data Protection Regulation (GDPR) comes into effect on... read more →
Linking Organizational Success to Employees’ Personal Motivators (as published in Hotel Management, April ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management... read more →
The hospitality industry is one of the world’s largest employers; the cruise sector is arguably one of the sub-segments which records one of the strongest growth rates (note: The Cruise... read more →
Optimism and energy were on display at this year’s Seatrade Conference in Fort Lauderdale, Florida where industry insiders proclaimed that the ‘cruise business is strong’ and ‘the future continues to... read more →
Presentation Skills Equal Influence and Action (as published in Hotel Management, March ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges... read more →