Linking Organizational Success to Employees’ Personal Motivators (as published in Hotel Management, April ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management... read more →
Presentation Skills Equal Influence and Action (as published in Hotel Management, March ’18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges... read more →
Being a CEO in the restaurant industry is tough work; and short lived for many. Nearly 20% of the CEOs in our annual study of pay-for-performance resigned, retired or were... read more →
Writing Skills Matter More than Ever (as published in Hotel Management, Feb '18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management... read more →
Casinos & Corporate Governance (as published in the Casino Journal, Jan '18) The gaming industry is one of the most regulated businesses in the world. With a colorful past, the... read more →
Five Ways Leaders Can Maintain Accountability (as published in Hotel Management, Jan '18) Noted hospitality thought leaders and corporate governance/ performance management experts Kefgen and “Dr. Jim” share common management challenges... read more →
Leaders in any industry admit to having anxieties associated with making tough choices, especially choices that affect their employees’ lives. The level of accountability and responsibility implicit in serving in... read more →
One of the most difficult and humbling things for us human beings is to admit we don’t know something. Our brain has evolved over thousands and thousands of years into... read more →
This year marked the fourth annual meeting between academics and industry practitioners at Cornell University in beautiful upstate New York (CHRS). Like past years the October conference was well-attended, and the... read more →
Besides technology, the gaming industry has one of the largest percentages of entrepreneurs running their respective companies. Larger than life personalities such as Steve Wynn and Sheldon Adelson actually cast... read more →