Thoughts on the IHIF 2017 – Talking Talent Profiling, Brexit and Labour Shortage
"Some of the CEOs and leaders of big lodging brands today are not professional hoteliers. Is this a disadvantage or an advantage to the groups they are leading?" On the one hand, working your way up within the same industry across a number of different functions and positions can clearly add value and credibility to any aspiring business leader. Those CEOs will be intricately familiar with the nuances and pressure points of the business, and they will probably be able to relate more easily to staff. On the other hand, an industry outsider can offer a different perspective – challenging group thinking, fostering fresh thinking and driving innovation. Synergies can come from similar business dynamics and overlaps regarding the importance of customer service or comparable growth models (via franchising, acquisition, etc.).
Read moreThe Uberisation of Employment
My father worked for the Midland Bank (better known today as HSBC) for 33 years. His brother, too, had been employed by the same bank. In addition, their father had similarly spent the majority of his professional life at Midland. Their respective generations were of a time when you picked a profession and, if you were lucky enough to be offered a job, you then dedicated your working life to one company until you reached retirement age.
Read moreIntroducing the “FAIR” Interview: Four Traits Critical for Success in a Meritocracy
Whether through social media, internal referral systems or recruiters, companies searching for top talent consistently ask me and other Aethos™ partners for advice and guidance on interviewing people to determine whether they will likely thrive in a meritocracy. That’s the name of the game in today’s hospitality industry – though not everyone is equally equipped to excel in such an environment.
Read moreThoughts on the IHIF 2017 – Talking Talent Profiling, Brexit and Labour Shortage
"Some of the CEOs and leaders of big lodging brands today are not professional hoteliers. Is this a disadvantage or an advantage to the groups they are leading?" On the one hand, working your way up within the same industry across a number of different functions and positions can clearly add value and credibility to any aspiring business leader. Those CEOs will be intricately familiar with the nuances and pressure points of the business, and they will probably be able to relate more easily to staff. On the other hand, an industry outsider can offer a different perspective – challenging group thinking, fostering fresh thinking and driving innovation. Synergies can come from similar business dynamics and overlaps regarding the importance of customer service or comparable growth models (via franchising, acquisition, etc.).
Read moreIntroducing the “Psychometric SWOT” Exercise for Effective Team Development
Many businesses are projected to double, even triple, in size over a short time frame, and the pressure this puts on all aspects of the current operation is extreme. One area of particularly potent stress can be the company’s leadership. For example, is the management team that has been running 10 hotels equipped to suddenly manage 20 hotels in the next 12 months? Does the management team have the necessary capabilities to manage new layers of organization, to integrate new accountabilities and to adjust to new lines of authority?
Read moreIntroducing the “Psychometric SWOT” Exercise for Effective Team Development
Many businesses are projected to double, even triple, in size over a short time frame, and the pressure this puts on all aspects of the current operation is extreme. One area of particularly potent stress can be the company’s leadership. For example, is the management team that has been running 10 hotels equipped to suddenly manage 20 hotels in the next 12 months? Does the management team have the necessary capabilities to manage new layers of organization, to integrate new accountabilities and to adjust to new lines of authority?
Read moreSurvey On Glassdoor Best Practices Reveals Monitoring By Much Of The Industry
If traditional “Employee Engagement” or “Opinion Surveys” are akin to what employees and team members say to an organization’s proverbial face, then Glassdoor.com is what they’re saying behind the organization’s back. Therefore, this particular social media feedback can give companies an opportunity to gain unique insights to help evaluate and improve its internal and external branding. That’s the business case for monitoring Glassdoor in principle. But, what tends to happen in actual practice within organizations? Aethos™ recently surveyed more than 50 HR professionals from best practice hospitality companies to understand the extent to which they give credence to and leverage Glassdoor as a business tool.
Read moreSurvey On Glassdoor Best Practices Reveals Monitoring By Much Of The Industry
If traditional “Employee Engagement” or “Opinion Surveys” are akin to what employees and team members say to an organization’s proverbial face, then Glassdoor.com is what they’re saying behind the organization’s back. Therefore, this particular social media feedback can give companies an opportunity to gain unique insights to help evaluate and improve its internal and external branding. That’s the business case for monitoring Glassdoor in principle. But, what tends to happen in actual practice within organizations? Aethos™ recently surveyed more than 50 HR professionals from best practice hospitality companies to understand the extent to which they give credence to and leverage Glassdoor as a business tool.
Read more2016 Hospitality Leader of the Year – Revisited
Our January article presented our nominee for “2016 Hospitality Leader of the Year,” though we clearly noted there were many worthy candidates. [...] Since the publication of this article, however, we have been asked to reveal some of the “runners-up” we deliberated. We are happy to oblige.
Read more2016 Hospitality Leader of the Year – Revisited
Our January article presented our nominee for “2016 Hospitality Leader of the Year,” though we clearly noted there were many worthy candidates. [...] Since the publication of this article, however, we have been asked to reveal some of the “runners-up” we deliberated. We are happy to oblige.
Read more